Early Childhood

Navigating Difficult Conversations with Families

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This workshop focuses specifically on communicating with families during challenging or sensitive situations. Participants will explore how to prepare for difficult conversations, share observations clearly and respectfully, listen with empathy, and maintain a collaborative focus on the child’s well-being.

The session will offer practical strategies for discussing developmental concerns, behavior, classroom expectations, and other sensitive topics while building trust and strengthening partnerships between families and educators.

Registration Options

Conversations FY27
Registration Deadline: 12/02/2026 4:30pm EST
Spaces Available: 30
Instructors: Veronica Burbano M.Ed
Meetings Dates: Click to View Dates/Times
Location: Collaborative for Educational Services (Online)

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$30.00/each

Registration

A maximum class size is set for each course and registrations are accepted on a first-come, first-served basis. If the number of registrations for a course exceeds the maximum seats available or is too low to be able to conduct a quality learning experience, CES will inform you of available options.

Course Cancellation

If you wish to cancel your registration, please submit a request in writing (via mail, email or fax) no later than 7 business days before the workshop’s start date. After that, there are no refunds or billing adjustments.

In the event that a course is cancelled by the Collaborative for Educational Services, we will notify you as soon as possible. Please be sure to provide your best email address and phone number so we can contact you. Although every effort is made to avoid last minute cancellations, if an emergency arises, we will do our best to reach you at the phone number and email address you provide.

Inclement Weather

Any delays or cancellations are posted online at collaborative.org. You may also call 413-588-5982 after 6:30am for information about classes that day.

Event Contact

thumbnail image of Emily Bouvier
Emily Ortiz Bouvier
Administrative Assistant
eortizbouvier@collaborative.org
413-588-5568

Payment Methods

We accept the following payment methods:

  • Credit Card (Visa, Mastercard)
  • Check
  • Purchase Order
  • CES Internal Transfer
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