Requesting Public Records from CES

Requesting Public Records from CES

On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information. 

The Collaborative for Educational Services (CES) has designated the following employee as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests:

Name: Art Scott, HR Specialist


Address: 97 Hawley Street, Northampton MA 01060, ATTN: RAO

To make a public records request, please email it to This will ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered to CES by hand, mail, email, or fax, and should be addressed to the attention of the RAO. While public record requests may be made orally in person to the the RAO, such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.

Tips for Building Your Public Records Request

  • When requesting public records, please provide a reasonable description of the records sought and a preferred format, if any, for receiving public records that are available in electronic form.

  • Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, expanding time needed for production. Consider how you might revise your public records request to exclude records containing such information.

  • Consider how you can narrow the scope of your request to expedite the production process. The first four hours of work performed to respond to a public records request will be performed at no cost. After that, the agency may charge an hourly rate for any additional time required to fulfill the request.

  • Please understand that requests are limited to existing agency records whether stored on paper or electronically. The public records process is not a forum for responding to questions about the agency when no record exists.

Costs Associated with Public Records Request

For Paper Copies of Records

We believe that requested public records are best shared in electronic format whenever possible. The cost of black and white paper copies of documents or printouts of electronic records is $.05 per page.

For Time Spent Fulfilling Records Requests

There is no cost for the first four hours of time we need to find, segregate, and prepare requested records. After four hours, the fee is usually no more than $25.00 per hour. When we review a request, we will provide you an estimate of how much the research will cost.