A maximum class size is set for each course and registrations are accepted on a first-come, first-served basis. If the number of registrations for a course exceeds the maximum seats available or is too low to be able to conduct a quality learning experience, the Collaborative will inform you of available options.
If you wish to cancel your registration, please submit a request in writing (via mail, email or fax) no later than 5 business days before the workshop’s start date. After that, there are no refunds or billing adjustments.
In the event that a course is cancelled by the Collaborative for Educational Services, we will notify you as soon as possible. Please be sure to provide your best email address and phone number so we can contact you. Although every effort is made to avoid last minute cancellations, if an emergency arises, we will do our best to reach you at the phone number and email address you provide.
Any delays or cancellations are posted online at collaborative.org. You may also call 413.588.5979 after 6:30am for information about classes that day.